| It’s no secret that the world of information has exploded over the last few years. Information is everywhere. In fact, there is so much information, in so many places, it’s impossible to take it all in. Which means the challenge for all of us is to get the information we need, when we need it. Now with so much information available, we may think this should be easy, but it isn’t always that simple. This course will teach you how to distribute information in a way that makes it easy for everyone to have what they need when they need it. By completing this course, you will know how to ensure your team gets the right information at the right time |
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LawInform Courses
Right information at the right time
| 0.25 CPD Units Online |
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Right information at the right time (79191)
Communicating with different audiences
| 0.25 CPD Units Online |
| Whether we realize it or not, we all tend to tailor how we communicate with different groups of people. From family members and friends, to co-workers and bosses, each of us usually alter how we interact and communicate with different groups. Taking the time to determine how you should tailor your communication will help ensure you are effective in your interactions with others. This course will help you think through the different types of audiences you communicate with, and then determine what you need to do to tailor your messages for the different audiences. By completing this course, you will know how to create communication reminders for the most frequent audiences you interact with. |
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Communicating with different audiences (79192)
Communicating key messages
| 0.25 CPD Units Online |
| We all know the ability to effectively communicate with others is an essential part of our success at work. Being able to clearly articulate key information ensures individuals have the information they need, it ensures they can understand the information given, and provides clear direction for the actions they must take. Simply put, when we communicate messages effectively, we create a situation that enables everyone be successful. This course will help you get feedback on how well you communicate important information is a great thing to do. Feedback from others can help you know how to strengthen your messages, which ensures you are delivering information in the most effective way. By completing this course, you will know how to receive feedback from your team on how well you are communicating key messages. |
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Communicating key messages (79194)
Increasing your productivity
| 1 CPD Unit Online |
This course is designed to increase your productivity skills. The following topics will be covered:
Full descriptions for each module can be found here. |
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Increasing your productivity (79174)
Delegating and managing agreements
| 1.5 CPD Units Online |
This course is designed to provide you with the tools you need for effectively delegating and managing agreements. The following topics will be covered:
You can find the full description for each module here. |
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Delegating and managing agreements (79197)
Dealing with conflict
| 0.25 CPD Units Online |
| This module explores the reasons for conflict, how to handle it and most importantly how to resolve it. | |
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Dealing with conflict (79154)
Confidence
| 0.25 CPD Units Online |
| Your confidence levels can suffer if you're uncertain about what’s expected of you, this module encourages you to use questioning techniques to clarify the situation. We will look at ways in which you can boost and maintain your confidence levels and explore the importance of body language. | |
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Confidence (79152)
Body language
| 0.25 CPD Units Online |
| Body language forms an essential part of communication, with the interpretation of non-verbal signals as important as understanding what’s being said. In some cases first impressions are formed without a word being spoken. This module explores the interpretation of body language, eye contact, gestures and facial expressions in everyday communication. | |
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Body language (79144)
Seven components of great presentations
| 0.25 CPD Units Online |
| Whether it’s a formal presentation or a meeting of a few peers, there will be times you are required to present to others. In these situations you are tasked with sharing information, influencing opinions, and persuading others to take action. Not such an easy task when you think about it. Yet, there are a few key strategies that can help you consistently deliver persuasive and effective presentations. Winning presentations are within reach for anyone, provided the right elements are in place. This course presents seven key components, that when included in your presentation will help you to be effective and persuasive with any presentation you need to give. By completing this course, you will be able to apply the seven key components required to give a great presentation. |
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Seven components of great presentations (79213)
Inform and inspire your team
| 0.25 CPD Units Online |
| As a manager it is your job to inspire and energize your team by communicating a clear and compelling vision. When each person understands what the team must achieve and why, a meaningful work situation is created for each team member, which can lead to an increase in personal engagement and performance. This course will help you create a clear picture of the team’s vision and to excite and inspire team members regarding the team’s purpose. By completing this course, you will know how to inform and inspire your employees regarding the team’s vision. |
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Inform and inspire your team (79226)
Building trust in the virtual environment
| 0.25 CPD Units Online |
| One of the most important aspects of leading others is building trust. Trust sets the tone for any working relationship and creates the environment for great work to flow. When trust is present, leaders know their employees are working hard to achieve their goals and objectives, while at the same time employees know their leader believes in them to do the job they were hired to do—without the need to continually check in and monitor progress. When trust does not exist, leaders are weary, and are not sure if their employees are doing what they’re supposed to do. So leaders call and email, and call again. Yet constant phone calls and emails to monitor progress wear employees down. This lack of trust hurts work relationships as well as performance because employees are left to question every decision they make, and are not free to do their work in the way they think is best. By completing this course, you will learn how to shift your mindset to successfully build trust and lead others in the virtual environment. |
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Building trust in the virtual environment (79223)
Effective meetings
| 0.25 CPD Units Online |
| The most common meetings are those which aim to inform, consult, solve problems or make decisions. This module looks at the planning stage, in which you set objectives, create an agenda and decide who will attend the meeting, where it will take place and when. We will also explore some useful hints and tips to make your meeting a success. | |
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Effective meetings (79157)
Effective decision making
| 0.25 CPD Units Online |
| If you want to strengthen your decision-making skills, a good place to start is by gaining an understanding of your current capabilities. When you know what you do well and what you don’t, you are in a better position to identify what you want to develop. Depending on your role and the decisions you need to make, you may decide to build a skill you don’t currently have, or you may even choose to develop an existing skill, something you want to take from good to great. This course will help you evaluate the current effectiveness of your decision making skills, and determine what you can do to develop your decision making skills and strengthen your job performance and leadership skills. By completing this course, you will know how to evaluate the effectiveness of your decision-making capabilities. |
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Effective decision making (79167)
Working in teams
| 0.25 CPD Units Online |
| This module looks at the different types of teams, both short-term and long-term. For the best chance of success teams should set clear, defined objectives, this module explores the SMART method. The key element to a team’s success is motivation, here we will look at the different types of motivation and how you can motivate your team to achieve its objectives. | |
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Working in teams (79153)
Decision making
| 0.25 CPD Units Online |
| Decisions need to be made on a daily basis, but what is the best way to make a decision? This module looks at the ICES process and the use of a decision matrix to help you to make a choice. | |
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Decision making (79151)
Feedback for great results
| 0.25 CPD Units Online |
| While work can sometimes feel like it’s something we have to do (this is the case for most of us), the reality is that while we may have to work, it’s also true that we want to do our work well. If you’ve ever been in the situation, you know it doesn’t feel good not to do your best, to not know what you need to accomplish, and to not know if you’re doing things in the right way. The reason? We want to perform, we want to develop, and we want to be seen as a contributing member of the team. One way to create a great work situation is to receive feedback on what we’re doing well and what we need to improve. Feedback helps us make corrections, do more of a good thing, and keeps us focused on the right work at the right time. While feedback often comes from our manager, we can also seek out feedback on our own. Our peers, co-workers, and customers are additional people who can help us identify the actions we can take to continue on the path towards excellence. By completing this course, you will know the areas you need feedback on to deliver great results. |
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Feedback for great results (79168)
Analyse the pros and cons of key decisions
| 0.25 CPD Units Online |
| Decision making is a part of life, both in and out of work. No matter who you are or what you do, you’ll be making decisions each and every day. As a leader in an organization, your decision making responsibility only increases. All leaders, no matter where you work, are presented with numerous opportunities to make decisions—some big, others small. Your ability to make good decisions in a timely manner will certainly impact your ability to lead and manage. The better your decisions, the stronger the leader you’ll be. This course is best used for larger decisions or one you’re having trouble making. Yet whatever the situation may be, it should be a decision you have time to think about; one that does not need to be made on the spot. This course will help you build your decision making capabilities. The more you use the process, the stronger your skills will be, and soon you’ll be able to perform this type of process instinctually. By completing this course, you will be able to analyze essential information and the pros and cons of key decisions. |
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Analyse the pros and cons of key decisions (79196)
Managerial listening skills
| 0.25 CPD Units Online |
| Communication is an essential skill for any manager to have, and listening is an essential component of communication. When we listen well to others, we hear what was said and get key information. We show the person that he or she is valuable, and that what the person has to say is important. This course will help you assess your listening skills by evaluating a past communication event. After the evaluation you will determine what you need to do more or less of to strengthen your ability to listen to others. By completing this course, you will know how well you listen to others |
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Managerial listening skills (79188)
Struggling to meet commitments
| 0.25 CPD Units Online |
| When we make a commitment to someone, we are making a promise, stating we’ll have something done by a particular time or date. If we frequently miss commitments and don’t deliver, others come to believe we can’t be relied on and start not to trust what we say. This is not good. To be successful in any job, we must build our credibility, trust, and respect with others. This enables us to have strong working relationships, which are a critical component to our success in whatever it is we do. This course will help you identify the factors impacting your ability to keep your commitments. Once you have a clear understanding of the issue affecting your behavior, you’ll then turn your attention to selecting one or two actions you are willing to do that will strengthen your ability to keep you personal and work commitments. By completing this course, you will know how to solve for the reasons you struggle to meet commitments |
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Struggling to meet commitments (79173)
Increase your objectivity
| 0.25 CPD Units Online |
| As an individual contributor, one of the things you need to do is effectively work with others. No matter how big your team may be, each of us must interact, communicate, and work well with others. Yet sometimes we become so focused on our own work, and how our team can help us, that we forget others are looking at us in the same way. Our co-workers also want to know we will contribute to their success by being an effective, contributing member of the team. This course provides a process use in situations when there is a problem to solve, you’re trying to understand a subject better, or you need to make a decision. In these situations you may be working on your own or with others. By completing this course, you will be able to increase objectivity by identifying various perspectives of the same situation. |
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Increase your objectivity (79181)