| Body language is an essential part of communication. We will look at the ways in which body language can be used during an interaction and examine the S.O.L.E.R technique. Interpretations of body language are affected when a person is assigned to a stereotype. Stereotypes are a fixed, oversimplified and widely held image of a particular type of person. We will look at the advantages and disadvantages of stereotypes and will uncover some of the most common. | |
| Online |
LawInform Courses
What's not being said
| 0.25 CPD Units Online |
Premium price: $40
Standard price: $55
Expressing yourself
| 0.25 CPD Units Online |
| The way in which people present themselves can be affected by a number of factors, both social and cultural. Public speaking can be a daunting task and is often something that people fear. This module will provide you with advice and guidance on preparing your speech, finding your voice and presenting to others. | |
| Online |
Premium price: $40
Standard price: $55
Presenting with confidence
| 0.25 CPD Units Online |
| Do you want to deliver a confident presentation? This module will guide you through the different stages of your presentation from preparation and planning through to delivery. We will examine the use of visual aids to draw the attention of your audience and look at the importance of personal appearance and how it can inspire a sense of confidence. | |
| Online |
Premium price: $40
Standard price: $55
Time management
| 0.25 CPD Units Online |
| This module looks at the sources of time-based problems. Many things can make demands on your time and as those demands build so too will the pressure you’re under, therefore it’s important to not only manage your time but also to set clear goals and prioritise your workload. This module will provide you with advice and guidance on how to manage your time effectively. | |
| Online |
Premium price: $40
Standard price: $55
Dealing with stress
| 0.25 CPD Units Online |
| Stress is the result of being under a pressure that exceeds your ability to cope. This module looks at sources of stress and the behavioural and health indicators. We will all suffer with stress at some point in our working lives, this module offers advice on dealing with stress and explores ways in which you can reduce your stress levels. | |
| Online |
Premium price: $40
Standard price: $55
Decision making
| 0.25 CPD Units Online |
| Decisions need to be made on a daily basis, but what is the best way to make a decision? This module looks at the ICES process and the use of a decision matrix to help you to make a choice. | |
| Online |
Premium price: $40
Standard price: $55
Confidence
| 0.25 CPD Units Online |
| Your confidence levels can suffer if you're uncertain about what’s expected of you, this module encourages you to use questioning techniques to clarify the situation. We will look at ways in which you can boost and maintain your confidence levels and explore the importance of body language. | |
| Online |
Premium price: $40
Standard price: $55
Working in teams
| 0.25 CPD Units Online |
| This module looks at the different types of teams, both short-term and long-term. For the best chance of success teams should set clear, defined objectives, this module explores the SMART method. The key element to a team’s success is motivation, here we will look at the different types of motivation and how you can motivate your team to achieve its objectives. | |
| Online |
Premium price: $40
Standard price: $55
Dealing with conflict
| 0.25 CPD Units Online |
| This module explores the reasons for conflict, how to handle it and most importantly how to resolve it. | |
| Online |
Premium price: $40
Standard price: $55
Setting & making objectives happen
| 0.5 CPD Units Online |
| Objectives are part of our everyday working lives and can provide individuals with a sense of direction. This module explores the four main types of objective and how to achieve these objectives by following the Make Objectives Happen Loop. The second part of this module will explore the four types of objectives and the characteristics of each. We will look at the S.M.A.R.T method of setting objectives and the two primary approaches, top down and bottoms up. |
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| Online |
Premium price: $60
Standard price: $85
Problem solving
| 0.25 CPD Units Online |
| When someone, or something, is not performing as expected then a problem exists that needs to be solved. This module explores the P.A.I.D method of problem solving and the creative techniques that can be used to identify the nature of a problem. | |
| Online |
Premium price: $40
Standard price: $55
Nonverbal communication
| 0.25 CPD Units Online |
| Good communication is the foundation of any relationship, including our professional relationships. It’s certainly true we communicate all day long, both with and without words. In fact, the majority of messages we give are nonverbal. This includes our body language, facial expressions, gestures, and eye contact. In any work situation, the ability to understand and use nonverbal communication is a necessary skill. It can help you build relationships with others, express your thoughts clearly, and help you navigate difficult or challenging situations. This course will help you begin to strengthen your nonverbal actions by evaluating ten communication events. This evaluation period will give you an idea of what you’re doing well and what you need to improve. In addition, by paying attention to your nonverbal behaviours, you’ll be more conscious of what you’re doing, and as a result will naturally start to develop your capabilities. By completing this course, you will be able to monitor and improve your nonverbal communication actions. |
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| Online |
Premium price: $40
Standard price: $55
Understanding body language
| 0.25 CPD Units Online |
| Being able to read another person’s body language is a good skill to have. When we can accurately understand the messages revealed by a person’s body language, we have additional information regarding what the person may be thinking or feeling. This additional information helps us adjust how we deliver our messages to communicate effectively, as well as to develop strong, collaborative relationships with others. This course will help you make a conscious effort to observe someone’s body language each day for two weeks. Doing this consistently for a two week timeframe will help strengthen your ability to become aware of and assess the body language of the people you interact with. By completing this course, you will strengthen your ability to read other people's body language. |
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| Online |
Premium price: $40
Standard price: $55
Articulate the attributes of your ideas
| 0.25 CPD Units Online |
| If we struggle to communicate our thoughts and have trouble getting others to listen to and accept our ideas, our ability to succeed diminishes. To be truly successful in any role, we must be able to clearly and confidently express our opinions in a way that leads others to engage in our conversations and to consider implementing our ideas. When do this, we greatly increase our influence, as well as our ability to succeed in anything we do. Strengthening your ability to capture people’s attention and have them consider your ideas is really not that hard. More than anything, it just takes practice. While there is no magic formula, there are a few key elements that when in place will make a difference in your communication. By completing this course, you will know how to confidently articulate the positive attributes and benefits of your ideas. |
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| Online |
Premium price: $40
Standard price: $55
Effective decision making
| 0.25 CPD Units Online |
| If you want to strengthen your decision-making skills, a good place to start is by gaining an understanding of your current capabilities. When you know what you do well and what you don’t, you are in a better position to identify what you want to develop. Depending on your role and the decisions you need to make, you may decide to build a skill you don’t currently have, or you may even choose to develop an existing skill, something you want to take from good to great. This course will help you evaluate the current effectiveness of your decision making skills, and determine what you can do to develop your decision making skills and strengthen your job performance and leadership skills. By completing this course, you will know how to evaluate the effectiveness of your decision-making capabilities. |
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| Online |
Premium price: $40
Standard price: $55
Feedback for great results
| 0.25 CPD Units Online |
| While work can sometimes feel like it’s something we have to do (this is the case for most of us), the reality is that while we may have to work, it’s also true that we want to do our work well. If you’ve ever been in the situation, you know it doesn’t feel good not to do your best, to not know what you need to accomplish, and to not know if you’re doing things in the right way. The reason? We want to perform, we want to develop, and we want to be seen as a contributing member of the team. One way to create a great work situation is to receive feedback on what we’re doing well and what we need to improve. Feedback helps us make corrections, do more of a good thing, and keeps us focused on the right work at the right time. While feedback often comes from our manager, we can also seek out feedback on our own. Our peers, co-workers, and customers are additional people who can help us identify the actions we can take to continue on the path towards excellence. By completing this course, you will know the areas you need feedback on to deliver great results. |
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| Online |
Premium price: $40
Standard price: $55
Struggling to meet commitments
| 0.25 CPD Units Online |
| When we make a commitment to someone, we are making a promise, stating we’ll have something done by a particular time or date. If we frequently miss commitments and don’t deliver, others come to believe we can’t be relied on and start not to trust what we say. This is not good. To be successful in any job, we must build our credibility, trust, and respect with others. This enables us to have strong working relationships, which are a critical component to our success in whatever it is we do. This course will help you identify the factors impacting your ability to keep your commitments. Once you have a clear understanding of the issue affecting your behavior, you’ll then turn your attention to selecting one or two actions you are willing to do that will strengthen your ability to keep you personal and work commitments. By completing this course, you will know how to solve for the reasons you struggle to meet commitments |
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| Online |
Premium price: $40
Standard price: $55
Be open to different solutions
| 0.25 CPD Units Online |
| During the negotiation process we want to achieve the best possible outcome. While we certainly want a solution that is good for both parties, the reality is we all want to reach a solution that is beneficial for us individually. This is natural and to be expected. With that said, there are a number of ways to go about achieving this goal, some good, others not. Sometimes we start the negotiation process with a specific solution in mind, and thus miss the opportunity for an even better agreement. Increasing your flexibility and willingness to listen to and consider a variety of solutions will always be beneficial. Even if you don’t like the idea or are unsure of its benefits, being open-minded will never hurt and will always help, each and every time. By completing this course, you will know how to stay open to various and creative solutions. |
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| Online |
Premium price: $40
Standard price: $55
Build your network
| 0.25 CPD Units Online |
| It’s certainly true the more you know about your colleagues, the more you will be able to tap into their strengths and capabilities to improve your own performance. At the same time you can be supportive of their work and goals, as well as contribute to building a team and organization that works well together and achieves great results. This course will show you how to meet with your co-workers to learn more about their past work experience, their current role and responsibilities, as well as their core strengths and capabilities. By completing this course, you will know how to build relationships with colleagues to learn about their role, skills, and expertise. |
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| Online |
Premium price: $40
Standard price: $55
Making an impact
| 0.25 CPD Units Online |
| When you know how you contribute to the team and to the company, you will find yourself more engaged in what you do. It’s much more exciting to do work that has meaning, versus work you don’t think will matter. You’ll also find yourself putting in the extra effort required to ensure your work is done well. For even though the work you do matters, it’s not going to mean much if the work you actually do is not done well. Knowing your contribution to the team and to the company is a great thing to do. It will help you become a stronger and more productive employee, and that is great for everyone. By completing this course, you will know how you make a positive impact on the team and within the company. |
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| Online |
Premium price: $40
Standard price: $55