This session was recorded on 30 January 2025 as part of the Latest developments in legal practice: Mandatory rule 6.1 – live webinar.

Hear from legal experts about the latest developments and skills required for best legal practice, while earning three CPD units.

Communication and influencing skills in online legal practice – Duncan Young, Director, Duncan Young Consulting

In today’s digital legal environment, effective communication and influencing skills are more essential than ever to foster client trust, manage virtual relationships, and present compelling cases remotely. This workshop will equip legal practitioners with strategies to enhance their online communication skills, ensuring they can convey professionalism, empathy, and authority in virtual interactions.

Participant takeaways:

• Mastering virtual client relationships: Understand the nuances of building and maintaining client trust and rapport in a digital setting, from initial contact to ongoing case updates.
• Effective virtual presentation skills: Learn techniques for presenting legal arguments and cases persuasively in virtual courtrooms or client meetings, maintaining impact and clarity.
• Non-verbal communication in video calls: Recognise and leverage body language, eye contact, and other non-verbal cues in virtual meetings to project confidence and enhance understanding.
• Building influence through empathy: Use empathetic listening and client-centred communication to enhance influence and foster positive relationships in the digital space.

The ethics of using Generative AI – Paul Monaghan, Senior Ethics Solicitor, Law Society of NSW

This session will examine ethical aspects of duties to the Court, the client and the profession, with specific application to lawyers when using Generative AI.

Getting your practice ready for AML reforms – Carol Prasad, Professional Support Solicitor, Legal Regulation, Law Society of NSW

Welcome to the anti-money laundering and counter-terrorism financing (AML/CTF) session where we discuss matters that a captured Solicitor will need to start thinking about to comply with obligations as part of AML reforms.   

At the end of this session, you will learn about: 

• The Australian AML/CTF regulatory framework and the potential harm that can be caused by money laundering and terrorism financing,  
• Why Solicitors are captured by the reforms, and  
• How to take stock of your current systems and processes to enable you to undertake a gap analysis.